Job Openings

Service Advisor

Job Description
 

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Responsibilities

  • Greet service department customers promptly and courteously - attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Relay additional work found
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Compensation

We offer competitive pay and.....

  • 100% Health Care coverage
  • Paid Vacation
  • Paid Holidays
  • Retirement Plan
  • Professional Work Environment
  • Dental/Vision
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Sales Associate

Vision Ford is looking for a Sales Associate. Sales Associates serve as a guide to facilitate the customer buying experience. We are looking for individuals with a strong work ethic and personal ambition to join our successful team. This exciting, lucrative career opportunity offers competitive pay, 100% paid health insurance for the employees, paid vacation, retirement and more. Previous automotive sales experience is a plus but not required.

Automotive Sales Associate Duties Include:

  • Facilitates interview, at customer's pace, to discover customer preferences, needs, and buying motives.
  • Matches customer needs with model and equipment and presents vehicle in terms of customer's interest.
  • Offers and accompanies customer(s) on test drive.
  • Offers customer involvement in trade-in evaluation, presents financial proposition, satisfies customer concerns and asks for the order.
  • Follows up with customers after delivery to develop customer loyalty.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of Vision Ford-Lincoln.
  • Comprehensive product knowledge
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Automotive Sales Associate Compensations :

  • Hourly wage is based on number of vehicles sold.
  • Fully paid employee Health insurance
  • Optional Life Insurance
  • Optional Dental Insurance
  • Optional Vision Insurance
  • Optional AFLAC Insurance
  • Optional IRA
  • Paid vacation
  • Dealership department discounts
  • Possible career advancement

Automotive Sales Associate Requirements:

  • Strong communication and interpersonal skills.
  • Excellent customer service skills.
  • Valid driver's license.
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Service Technician/Mechanic

Join our amazing team!  We pay 100% of your Health Care insurance, and have many other benefits. 

Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers' vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly
o Perform any other duties assigned by the Service Manager
o Always come to work on time, ready to work, and in a clean uniform

Job Requirements:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgment
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, 100% employee paid health insurance, paid vacation, paid holidays, and a professional work environment.
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Alignment Technician

Vision Ford-Lincoln is looking for a full-time Alignment Technician that wants to join our fast paced and fun work environment. Experience preferred but willing to train the right person. Applicant must have a satisfactory driving record.

Responsibilities include front end inspections, minor mechanical repairs, alignment of vehicles, cleaning and maintenance of shop and equipment, and other duties as assigned.

This position requires standing, walking, sitting, bending and may require the employee to reach above shoulder heights or below the waist or lift as required throughout the workday. Must be able to lift up to 50 lbs. Proper lifting techniques are required.

Compensations :

  • Competitive pay
  • Fully paid employee Health insurance
  • Optional Life Insurance
  • Optional Dental Insurance
  • Optional Vision Insurance
  • Optional AFLAC Insurance
  • Optional IRA
  • Paid vacation
  • Dealership department discounts
  • Possible career advancement
Apply for Position

Lube Technician

As our commercials state, we want every customer to be our customer for life. We are looking to hire a motivated, hard-working individual to work in our lube center.  Work MONDAY through FRIDAY!

Benefits

  • FREE Health Insurance
  • Voluntary Dental and Vision Insurance
  • Retirement plan
  • Paid time off
  • Dealership discounts
  • Employee discounts on products and services

Responsibilities

  • Perform oil and filter changes, tire rotations, replace air filter, cabin air filters, wiper blades, and batteries as needed.
  • Performs multi-point inspection and recommend service based on inspection findings
  • Check air pressure of tires; replace tires as needed
  • Do other work as assigned

Requirements

  • Valid driver's license
  • Be a team player that wants to achieve the highest level of customer service

Apply for Position

Contact

Vision Ford

1688 Two Ten Drive
Directions Wahpeton, ND 58075

  • Sales: (701) 642-5546
  • Service: (701) 642-5546
  • Parts: (701) 642-5546

Hours

  • Monday 9:00AM - 6:00PM
  • Tuesday 9:00AM - 6:00PM
  • Wednesday 9:00AM - 6:00PM
  • Thursday 9:00AM - 6:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 1:00PM
  • Sunday Closed